Privacy Policy

Last updated: December 16, 2025

This Privacy Policy describes how Toad Hall (the “Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from https://toadhallonline.com/

(the “Site”) or otherwise communicate with us (collectively, the “Services”).

For purposes of this Privacy Policy, “you” and “your” means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the “Last updated” date, and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.

In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide the Services, comply with applicable legal obligations, enforce applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

What Personal Information We Collect

The types of personal information we obtain about you depends on how you interact with our Site and use our Services. When we use the term “personal information”, we mean information that identifies, relates to, describes, or can be associated with you.

Information We Collect Directly from You

Information that you directly submit to us through our Services may include:

• Basic contact details including your name, address, phone number, and email address.

• Order information including your name, billing address, shipping address, payment confirmation, email address, and phone number.

• Account information including your username, password, and other account-related details.

• Shopping information including the items you view, add to your cart, save, or purchase.

• Customer support information including the information you choose to include in communications with us (for example, when you submit a contact form or email us).

Some features of the Services may require you to provide certain information about yourself. You may choose not to provide this information, but doing so may prevent you from using or accessing certain features.

Information We Collect through Cookies

We automatically collect certain information about your interaction with the Services (“Usage Data”). To do this, we may use cookies, pixels, and similar technologies (“Cookies”).

Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address, and other information regarding your interaction with the Services.

Information We Obtain from Third Parties

We may obtain information about you from third parties, including vendors and service providers who may collect information on our behalf, such as:

• Companies who support our Site and Services, such as Shopify or other e-commerce and hosting providers we use.

• Payment processors, who collect payment information (such as bank account, credit card, or debit card information and billing address) to process your payment and fulfill your orders.

• When you visit our Site, open or click on emails or SMS messages we send you, or interact with our Services or advertisements, we—or third parties we work with—may automatically collect certain information using online tracking technologies (such as pixels, web beacons, SDKs, and cookies).

Any information we obtain from third parties will be treated in accordance with this Privacy Policy.

How We Use Your Personal Information

We may use your personal information for the following purposes:

• Providing Products and Services. To process payments, fulfill orders, send order-related notifications, manage accounts, arrange shipping, and facilitate returns or exchanges.

• Marketing and Advertising. To send promotional communications by email and SMS text message, and to show advertisements for products or services that may be of interest to you. You may opt out of marketing communications at any time.

• Security and Fraud Prevention. To detect, investigate, or take action regarding possible fraudulent, illegal, or malicious activity.

• Communicating with You. To provide customer support, respond to inquiries, and improve our Services.

Cookies

Like many websites, we use Cookies on our Site. For specific information about the Cookies used by Shopify-powered stores, you can review Shopify’s cookie policy at:
https://www.shopify.com/legal/cookies

You can control or disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of the Site.

How We Disclose Personal Information

We may disclose your personal information in certain circumstances, including:

• With vendors and service providers who perform services on our behalf (such as payment processing, analytics, email and SMS delivery, hosting, fulfillment, and shipping).

• With business and marketing partners to help provide services and advertise to you.

• When required by law or to comply with legal obligations.

• In connection with a business transaction, such as a merger, sale, or transfer of assets.

We do not sell your personal information.

User Generated Content

If you choose to submit reviews, comments, or other content to public areas of the Services, that content will be publicly accessible. We are not responsible for the privacy or security of information you choose to make public.

Third Party Websites and Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of third-party sites. We encourage you to review their privacy policies before providing personal information.

Children’s Data

The Services are not intended for children, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can delete it.

Security and Retention of Your Information

We use reasonable safeguards to protect your personal information; however, no method of transmission or storage is 100% secure. We retain personal information only as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce our agreements.

Your Rights and Choices

Depending on your location, you may have rights regarding your personal information, including the right to access, correct, delete, or request a copy of your data.

You may opt out of marketing emails by using the unsubscribe link in our emails. You may opt out of SMS marketing at any time by replying STOP to any text message.

To exercise your rights or make a request, please contact us using the information below.

Contact

If you have questions about this Privacy Policy or our privacy practices, or if you would like to exercise your rights, please contact us:

Toad Hall
Email: rockfordtoadhall@gmail.com

Mailing Address:
2106 Broadway
Rockford, IL 61104